Category: Sustainability

The Business Operating Model. What is it and why should I be interested?

Topics: Business Strategy, Structure and Process Change, Sustainability

ShopAbility has partnered with the Bevington Group, Australian structure and process change leaders. Here, Bevington’s Roger Perry discusses the ‘Business Operating Model’, why and how it is applied, for Retail World Magazine.

In my last article I discussed the importance of thinking about the design of a business. I encouraged you not just to rely on fast cost cutting, but to think about what the real drivers of low value activity are. I encouraged you to think about whether there were better ways to design your business.

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Back to thinking about unit costs

Topics: Business Strategy, Structure and Process Change, Sustainability

Here in our second of a series of six insightful  articles about business structure and process change, Roger Perry the CEO of the Bevington Group discusses the fundamental principles behind restructuring your business in a changing and improving trading environment. For Retail World Magazine.

ShopAbility has partnered with the Bevington Group, Australia’s most experienced process and productivity improvement specialists.

Coupling the experience of ShopAbility’s senior strategy team, all of whom have decades of CEO and Board level experience in Retail and FMCG companies, with the Bevington Group’s experience in improving business operational processes, we can deliver a unique suite of services that centre on real Organisational Insight using XeP3.

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The Seven Principles of a Successful Restructure

Topics: Business Strategy, Capability and Training, FMCG, Structure and Process Change, Sustainability

What are the fundamental principles behind restructuring your business in a changing and improving trading environment? ShopAbility and the Bevington Group discuss, for Retail World Magazine.

ShopAbility has partnered with the Bevington Group, Australia’s most experienced process and productivity improvement specialists.

Coupling the experience of ShopAbility’s senior strategy team, all of whom have decades of CEO and Board level experience in Retail and FMCG companies, with the Bevington Group’s experience in improving business operational processes, we can deliver a unique suite of services that centre on real Organisational  Insight using XeP3.

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Running a lean, mean, marketing machine

Topics: Business Strategy, FMCG, Structure and Process Change, Sustainability

How do you run your Marketing department for optimum efficiency? ShopAbility and the Bevington Group discuss, for Retail World Magazine.

ShopAbility has partnered with the Bevington Group, Australia’s most experienced process and productivity improvement specialists.

Coupling the experience of ShopAbility’s senior strategy team, all of whom have decades of CEO and Board level experience in Retail and FMCG companies, with the Bevington Group’s experience in improving business operational processes, we can deliver a unique suite of services that centre on real Organisational  Insight using XeP3.

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Have your say and pick up your free shopper marketing tools from us at Shopper Marketing Live!

Topics: E-Bulletins / Newsletters, FMCG, Insights, Sustainability

POPAI and ShopAbility are inviting FMCG and Retail professionals to visit the POPAI / ShopAbility stand at the Shopper Marketing Live! Expo in Sydney 18-20 May, to pick up free shopper marketing tools and guidelines, and to participate in the second Australian Shopper Marketing & Industry Survey.

POPAI’s Shopper Marketing Industry Council (SMIC), of which ShopAbility’s Norrelle Goldring is Chair, have developed a number of best practice tools and templates, including a handy ‘shopper marketing wheel’, case studies and roadmaps that are free to all delegates visiting the POPAI stand.

Delegates at the stand can also voice their opinions in the 2011 Shopper Marketing & Industry Survey. The study, a joint initiative of POPAI in partnership with  ShopAbility, will track advances in shopper marketing and category management, including case studies, since the first Australian industry benchmarking survey in 2010. Read More >

The 10 (+1) Habits of Highly Effective Shopping Centre Retailers

Topics: Business Strategy, Channel / Retail, E-Bulletins / Newsletters, Point of Purchase, Sustainability

What are the secrets of the successful mall retailers? Peter Huskins and Norrelle Goldring of ShopAbility discuss, for Retail World Magazine.

THE SHOPPER JOURNEY TO THE SHOPPING CENTRE

Whilst the number of Shoppers visiting a Shopping Centre in small groups as a pure leisure outing is increasing, the majority of Shopper trips to the Shopping Centre are still destination based.  That is, the Shopper is going for a specific purpose or item, or set of purposes and items.

However, they’re also open to influence – nearly 90% of Shoppers deviate (add to) their shopping list, regardless of whether the list is on paper on in their heads.  So as a Centre based retailer you have a good opportunity to ‘interrupt’ them once they arrive at the centre, with ‘while I’m here’ type reminders. More about how to attract that impulse sale a little later.

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Shoppers, catastrophes and forced behaviour change

Topics: Channel / Retail, FMCG, Shopper, Sustainability

In the wake of Queenslad and Victoria natural disasters (echoed in catastrophes of an even larger scale further from our shores), ShopAbility’s Peter Huskins examines the likely impacts on shopping behaviour. For Retail World Magazine.

Imagine you are sitting on the veranda of your beach front home of 20 years in a quiet neighbourhood in a small coastal Queensland town. Your family are with you, at least the youngest of your kids, the eldest have left home and are living at other small coastal towns, going about their daily lives.

You are waiting, waiting for the arrival of the worst cyclone in years, worse than Tracy in the Northern Territory so many years ago. You have done all you can, battened down windows and secured doors and personal effects, the best you can anyway. You are waiting for the unknown. You are waiting for what the weather forecasters are saying is gale force winds, lashing  rain, high tides, flooded rivers and roads.

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Solving the internal alignment conundrum

Topics: Business Strategy, Capability and Training, E-Bulletins / Newsletters, FMCG, Sustainability

It may not be a new trend, but it’s still one of the biggest factors holding back FMCG suppliers from achieving business potential – a lack of internal alignment amongst Marketing, Sales, Category and Field Teams. How to get these silo functions ‘singing from the same hymn book’ is a conundrum for many FMCGs, and the focus of this article. For Retail World Magazine.

Comments that we frequently hear when talking to industry contacts:

alignment

‘The Marketing team is a roadblock. They don’t get in store. They don’t understand what the Retailer wants, trading terms and the implications or how a store operates”

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