Category: Capability and Training

The Seven Principles of a Successful Restructure

Topics: Business Strategy, Capability and Training, FMCG, Structure and Process Change, Sustainability

What are the fundamental principles behind restructuring your business in a changing and improving trading environment? ShopAbility and the Bevington Group discuss, for Retail World Magazine.

ShopAbility has partnered with the Bevington Group, Australia’s most experienced process and productivity improvement specialists.

Coupling the experience of ShopAbility’s senior strategy team, all of whom have decades of CEO and Board level experience in Retail and FMCG companies, with the Bevington Group’s experience in improving business operational processes, we can deliver a unique suite of services that centre on real Organisational  Insight using XeP3.

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Sneaky Peek: the first open Shopper Marketing Course in Australia

Topics: Capability and Training, Uncategorized

You’ve asked for it, and we’re making it happen! Stay tuned for the very first open Shopper Marketing training course in Australia, endorsed by POPAI.

ShopAbility’s Norrelle Goldring is already running the course across Asia (in fact she’s in Manila, Phillipines doing just that this week), so this is international best practice industry training.

The course is likely to run in August. with  more details available at the POPAI and ShopAbility stands at Shopper Marketing Live! on 18-20 May.

So this is just a little sneaky peek… and stay tuned for more details.

Solving the internal alignment conundrum

Topics: Business Strategy, Capability and Training, E-Bulletins / Newsletters, FMCG, Sustainability

It may not be a new trend, but it’s still one of the biggest factors holding back FMCG suppliers from achieving business potential – a lack of internal alignment amongst Marketing, Sales, Category and Field Teams. How to get these silo functions ‘singing from the same hymn book’ is a conundrum for many FMCGs, and the focus of this article. For Retail World Magazine.

Comments that we frequently hear when talking to industry contacts:

alignment

‘The Marketing team is a roadblock. They don’t get in store. They don’t understand what the Retailer wants, trading terms and the implications or how a store operates”

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ShopAbility Launches Presentation Skills Training

Topics: Capability and Training, E-Bulletins / Newsletters

As part of ShopAbility’s comprehensive and customised training service for FMCG and Retail companies and their teams, NIDA-trained presenter Lee McAllistair is delivering presentation skills training with video camera and playback.

  • Gain more confidence presenting & communicating
  • “Fear-busting” – losing the barriers & defences that hold you back
  • Interactive, exercise-based training
  • Working with a video camera & playback for maximum learning
  • Tailored and relevant exercises e.g. roleplays etc
  • NIDA –trained tutor  with international experience and FMCG understanding

Customer relationship management in the new millenium

Topics: Business Strategy, Capability and Training, Channel / Retail, FMCG

How do you keep moving forward in a confrontational and ever changing environment? in this article ShopAbility discuss the importance of managing your Customer Relationships and ways of developing this capability across your business.

By Peter Huskins for Retail World Magazine.

Rather than write about the theories and well trodden path of Relationships in general, I’d like to frame this article more about challenging you to identify what capabilities and competencies matter to you and your business when you are managing your Customer relationships NOW. We all know, and have been trained in our careers, about Customer management and how to influence the sale. We know we need a win/ win relationship, good networks across our Customer’s business and a reputation for trust, confidentiality and achievement.

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Government subsidised 'Green Skills' training on offer

Topics: Capability and Training, Sustainability

Are your people seeking “Green” credentials?

The FMCG Sustainability Institute (FSI) is pleased to be able to offer accredited Green Skills Training to businesses who seek to increase the sustainability knowledge and skills of their people. Courses are heavily subsided by State and Federal funding – depending on circumstances by up to 90% -  and certificate of attainment is issued on satisfactory completion of the courses.  Currently FSI offer a 1 day Introduction to Sustainability in the Workplace and a 4 day Green Skills for Business Sustainability program (This course provides the knowledge and skills to develop workplace policy and procedures for sustainability and is part of the Business Sustainability- Diploma Unit).

More information on the FSI website HERE

Getting best bang for your buck from your range: efficiency and effectiveness

Topics: Capability and Training, Category Strategy, Channel / Retail, FMCG, Point of Purchase

The average pharmacy ranges up to 4000 skus, the majority of which only move 1 item per week, often indicating inefficient ranging. In this third article in the series, ShopAbility discuss how to tweak your existing range for best return and improved run rates.

By ShopAbility for Retail Pharmacy Magazine

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Getting More Out Of Your People In The Era Of Squeeze

Topics: Capability and Training

Get More Out of Your PeopleNow is a great time to be reviewing your organisational structure, roles, and capabilities and skills with a view to:

  1. Avoiding duplication and inefficiency
  2. Providing clarity, direction and inspiration to the existing workforce
  3. Keeping the company AND the people within it developing with a view for the longer term.

Here’s some tips on how.

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